A&A Surplus Inc.

A&A Surplus Inc. shines as a beacon for businesses in need of used equipment and professional service. Family-owned since 1939, this establishment in Southington, CT, has garnered an impressive 4.9/5 rating from 87 reviews, and it’s easy to see why. Customers rave about their efficient communication and speedy delivery, often highlighting the team’s dedication to making the process as smooth as possible. As David Kunsman noted, 'They were extremely communicative during the entire process and were proactive in helping me avoid some road bumps.' This level of care is echoed by many.

Another reviewer, Shane Lamoree, emphasized the partnership aspect, saying, 'I had the pleasure of working directly with Jim at A&A, who was not only knowledgeable but always quick to respond to any question/concern we had.' It’s this personalized touch, along with their specialization in second-hand storage systems, that sets A&A Surplus apart. Customers appreciate their extensive inventory across 15 acres, making it a treasure trove for those in search of used pallet racks and material handling equipment.

However, no business is perfect. Some reviews mention that the range of products can occasionally feel overwhelming for newcomers, and a few customers noted that while the service is fantastic, they sometimes wished for a bit more guidance during the purchasing process. Still, the consensus remains overwhelmingly positive, making A&A Surplus a top choice for businesses seeking quality equipment and reliable support.